Privacy Policy

Privacy Policy

Last updated: [24.02.2026]

  1. Introduction

This Privacy Policy explains how Rustic Algarve (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website or purchase our products.

We operate in Portugal and comply with the General Data Protection Regulation (GDPR).

  1. Data Controller

Rustic Algarve
Quinta da Figueirinha
8300-028 Silves
Portugal
Email: info@rusticalgarve.eu

  1. Personal Data We Collect

We may collect the following data:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details
  • Payment information (processed via third-party providers)
  • IP address
  • Device and browser information
  • Website usage data
  1. How We Collect Data

We collect data when:

  • You place an order
  • You contact us
  • You subscribe to our newsletter (when available)
  • You browse our website
  • You accept cookies
  1. Purpose of Data Processing

We use your data to:

  • Process and fulfill orders
  • Handle payments
  • Deliver products
  • Provide customer support
  • Improve website performance
  • Analyze website traffic
  • Comply with legal and tax obligations
  1. Legal Basis (GDPR)

We process data based on:

  • Contractual necessity (order fulfillment)
  • Legal obligations (tax/accounting requirements)
  • Legitimate interest (website optimization, fraud prevention)
  • Consent (analytics, newsletter, cookies)
  1. Payment Providers

Payments are securely processed by third-party providers such as:

  • Stripe
  • PayPal

We do not store full credit card information.

  1. Shipping Providers

To deliver your order, we share necessary information with courier services such as:

  • Ecoparcel
  • DPD
  • Other logistics partners as required

Only the data necessary for shipping is shared.

  1. Google Analytics

We use Google Analytics to analyze website traffic and user behavior.

Google Analytics may collect:

  • IP address (anonymized where possible)
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website

Google Analytics is activated only after user consent via our cookie banner.

You may withdraw your consent at any time.

  1. Cookies

Our website uses cookies to:

  • Ensure technical functionality
  • Analyze website traffic
  • Improve user experience

Users can manage cookie preferences via our cookie consent tool or browser settings.

  1. Newsletter (Future Use)

If you subscribe to our newsletter, we will process your email address based on your explicit consent.

You may unsubscribe at any time using the unsubscribe link in our emails.

  1. Data Retention

We retain data only as long as necessary:

  • Order data – according to Portuguese and EU tax regulations
  • Customer communication – as needed for support
  • Marketing data – until consent is withdrawn
  1. Your Rights Under GDPR

You have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Restrict processing
  • Object to processing
  • Withdraw consent at any time
  • File a complaint with a supervisory authority
  1. Data Security

We implement appropriate technical and organizational measures to protect your personal data.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page.

  1. Contact

For any privacy-related questions, please contact:

Email: info@rusticalgarve.eu

Shopping Cart
Scroll to Top